Question: State the criteria for rewarding employees who perform outstanding or commendable work under the Good Governance (Management and Operation) Act and Rules.
The Good Governance (Management and Operation) Act and Rules emphasize promoting good governance by making employees accountable and responsible for their performance through a system of both rewards and disciplinary measures. Employees who perform exceptionally well or demonstrate commendable performance may be rewarded through additional salary grades or a lump-sum monetary reward.
The Secretary may grant up to three additional grades or a lump-sum reward of up to NPR 5,000 at a time. Similarly, the departmental head may grant up to one additional grade or a lump-sum reward of up to NPR 2,000 at a time. The head of the office is responsible for recommending deserving employees to the departmental head for such rewards.
While recommending or granting a reward, the relevant grounds and reasons must be specified, and such information may also be made public. This provision helps maintain transparency in the reward system and facilitates the selection of deserving employees. The following factors are considered while recommending or granting rewards:
- Contribution to simplifying work procedures and making service delivery faster and more efficient.
- Positive feedback from service recipients regarding the quality and effectiveness of service delivery.
- Significant contribution to increasing government revenue.
- Efficiently performing responsibilities beyond the assigned duties, while remaining within the framework of prevailing laws.
- No departmental disciplinary action during the preceding two years.
Conclusion
A well-managed reward system not only motivates individual employees but also helps enhance the morale and motivation of the entire team. By encouraging better performance and creating a culture of recognition, rewards can contribute to improving the overall performance of an office. Therefore, deserving employees should be identified objectively and appropriately rewarded on a consistent basis to strengthen motivation, accountability, and service-oriented performance.